During 2025, the Audiovisual Media Authority recorded a high level of engagement in the handling of citizens’ complaints, reflecting increased public awareness and growing trust in the institution.
According to official data, AMA received, on average, one complaint per day throughout the year. In total, the Council of Complaints reviewed 432 complaints, reflecting a substantial workload and a proactive approach to monitoring audiovisual content.
The majority of complaints were submitted by individuals, accounting for 364 cases. Meanwhile, 37 complaints were filed by institutions, 19 by civil society organizations and 12 by commercial entities.
These figures indicate broad engagement by a range of stakeholders in reporting content considered problematic, as well as a growing sense of civic responsibility in safeguarding media standards.
AMA considers public trust and the prioritised handling of every complaint to be key elements in fulfilling its mission. The institution emphasizes that it will continue to work toward strengthening the regulation of the audio and audiovisual media market, ensuring compliance with the law, transparency and the protection of the public interest.
