In 2024 alone, the Council of Complaints at AMA has reviewed 349 complaints submitted by individuals, NGOs, media outlets, etc. Addressing citizens’ concerns and complaints with seriousness is a priority for the Audiovisual Media Authority work.
Citizens account for the largest percentage of complaints received by AMA, making up 72 percent, followed by institutions at 14.6 percent.
Next in line are complaints from law firms at 6.3 percent, NGOs at 5.9 percent, media outlets at 1.4 percent, and commercial entities at 0.3 percent.
The communication with the public, along with Media Literacy as a crucial process in shaping a responsible audience, remain a key priority in AMA’s work.
